Privacy Policy

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Privacy Policy

By using RequestBox, you are agreeing to the privacy policy below

This Privacy Policy (“Policy”) describes how and when RequestBox collects, uses and shares your information when you use our mobile application, website and other Services (collectively, the “Services”).

When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

Information Collection and Use

Account Information: When you first launch the app, we present you with three social networks (Facebook, Twitter & Google). Once you choose which social network provider to use, the provider then links your social account with RequestBox. We then assign you a user id but we do not require you to provide your name or email address. In addition, you will be required to create a unique username. You may choose a handle that contains personally identifiable information such as your name. You will also have a profile that automatically includes a default profile image as well as your username. You can change the default profile image and add a bio. Your profile is associated with your username.

Location Data: We ask you to share your location information from your mobile device. We may determine location based on the location services of the applicable operating system and information on nearby Wi-Fi- access points and cell towers. If you choose not to share your location information, certain Services will not function. Location information is used when creating a box in order for the box to be discovered when using discover nearby search. Location information is also used when entering boxes with a “Request Radius” in order to determine whether or not the user is eligible to request songs based on the distance between the user and the box location. Location information is also used in discover nearby search in order to find boxes in proximity. The exact location or distance of any user or box is never shared with other users. You can revoke your consent by changing the settings or preferences on your device or by deleting RequestBox from your device. Your Content and Usage: We collect any content you submit to the Services, information about the content, such as when you submitted it, and any metadata that is provided with the content. Content submitted in boxes is shared among your followers and box viewers.

How We Use Information We Collect

In general, we use the information we collect from and about you to provide and operate the Services, respond to your requests, and to provide customer service and technical support. We may also use information:

  • To enable you to find and enter boxes in your proximity.
  • To determine if your eligible to request songs in a particular box
  • To tailor the information that we may send or display to you, offer location customization, and send you push notifications and alerts.
  • To send you notices.
  • To verify your identity and prevent impersonation, spam or other unauthorized or illegal activity.
  • To better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and for other research and analytical purposes.
You may update or correct information about yourself by editing your account settings within our Services.

Data Storage

Information that RequestBox collects may be stored and processed in and transferred between any of the countries in which RequestBox operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand your online activity.


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction